Terms and Conditions of Sale and Service

Digital Alchemy FZ-LLC

1. Scope of Application

These Terms and Conditions apply to all transactions, products, and services provided by Digital Alchemy FZ-LLC, including but not limited to hypnotherapy sessions, online courses, live workshops, coaching, memberships, digital downloads, and events.

By placing an order, registering, or using any services or products, you agree to be bound by these Terms in full.

2. Age Restrictions

Clients must be 16 years or older to access digital products and educational content.
Clients must be 18 years or older to participate in coaching, hypnotherapy, live sessions, workshops, or private services.

If it is discovered that a client does not meet these age requirements, access may be revoked and payments refunded at the sole discretion of Digital Alchemy FZ-LLC.

3. Orders and Acceptance

Placing an order constitutes your acceptance of these Terms.
All products and services are subject to availability and confirmation.

Digital Alchemy FZ-LLC reserves the right to refuse or cancel orders at its discretion.

4. Pricing

Prices are displayed in the currency shown at checkout (e.g. GBP, USD, AED).
Digital Alchemy FZ-LLC is a UAE-registered entity and does not charge UK VAT.

Prices may change at any time; however, the price confirmed at checkout is the price that applies to your order.

5. Payment

Full payment is required at the time of purchase, including for pre-orders.

Payments are processed securely via third-party payment providers (e.g. Stripe).
Digital Alchemy FZ-LLC does not store or process card details directly.

6. Delivery and Access

Digital products and courses are delivered via email and/or online account access.
Live sessions or events are delivered online or at the specified location communicated at the time of purchase.
Physical products (if offered) are shipped to the address provided at checkout.

Digital Alchemy FZ-LLC is not responsible for delivery issues caused by incorrect customer information.

7. Refund Policy

Due to the nature of digital products, downloadable content, and immediately accessible services, all sales are final once access has been granted, unless otherwise stated.

Refund or cancellation terms for coaching, private sessions, or live services may be outlined separately at the point of booking.

8. Data Protection and Privacy

Digital Alchemy FZ-LLC processes personal data in accordance with applicable data protection laws, including the UAE Federal Data Protection Law.

By purchasing or subscribing, you consent to the collection and processing of your data in line with our Privacy Policy.

You may unsubscribe from marketing communications at any time using the link provided in emails.

9. Disclaimers

9.1 Not Medical or Mental Health Advice

All services and content are provided for educational and self-development purposes only and are not a substitute for medical, psychological, or psychiatric diagnosis or treatment.

If you have a medical or mental health condition, consult a qualified healthcare professional before engaging with our services.

9.2 No Guarantees of Outcome

Results from coaching, hypnosis, or personal development work vary between individuals.
No outcomes or results are guaranteed.

9.3 Participation and Self-Responsibility

You confirm that participation is voluntary and that you may stop at any time if you feel uncomfortable. You are fully responsible for your decisions, actions, and wellbeing.

9.4 No Emergency Support

Digital Alchemy FZ-LLC does not provide crisis or emergency mental health support.

If you are experiencing a mental health emergency, contact your local emergency services or a recognised crisis support provider.

9.5 Intellectual Property

All content is protected by copyright and intellectual property laws.
No materials may be copied, reproduced, distributed, or resold without written permission from Digital Alchemy FZ-LLC.

9.6 Limitation of Liability

To the maximum extent permitted by law, Digital Alchemy FZ-LLC shall not be liable for any indirect, incidental, or consequential damages, including loss of income, data, or emotional distress arising from the use of its products or services.

10. Governing Law

These Terms and any disputes arising from them shall be governed by the laws of the United Arab Emirates.

11. Company Information

Digital Alchemy FZ-LLC
Registered in the United Arab Emirates
Company Number: 47027031
Corporate Tax Registration Number: 105265405800001

Registered Address:
FDRK2645, Compass Building
Al Shohada Road
Al Hamra Industrial Zone-FZ
Ras Al Khaimah
United Arab Emirates

📧 Contact: adam@adamcox.co.uk